Many people do not enjoy making telephone calls, in order to please you customers you want to make the process as painless as possible. Having an efficient company telephone system allows you to direct calls to the right person with the minimum of hassle. It is also helpful if recorded messages are clear, professional and preferably in the native language of the caller.
A PBX Phone system is the combination of an internal private telephone networks – connecting all employees of a business, with an external routing switch that answer telephone calls with a recorded message and giving a series of numbered options allowing the caller to make selections using their telephone keypad. Hopefully the switch, Conmutador, then correctly routes them to the person or department they are wanting to speak to. Press 1 for sales, press 2 for returns, press 3 to speak to an operator for example.
IT and telecommunications services in particularly are easy to outsource, especially to cloud based or virtual providers. Using a dedicated PBX cloud service you can save a substantial amount of money over installing a physical IP switch and there are many other benefits beside; it is quicker and simpler to install, costs less, is flexible to either scale up or scale down, can be used with other technologies – for example you can route calls to phones, desktop computers, mobiles or even tablets. Using a cloud network is also more reliable and secure since you are not dependent upon a single server and tighter security controls and firewalls will be in place than a local company network.
Conmutadores switches allow you to run a single telephone network virtually across your entire company network – including all branches, satellite offices even mobile agents. This can bring huge benefits in terms of productivity, communication and ultimately growth for your company as it allows everyone on the network to communicate each other easily and for no cost. Conference calls can be set up in minutes with as many participants as you like simply dialling in from their handset with an access code.
Cloud Call offers world-class PBX services with 0-month contracts, so you are not tied down for any length of subscription. They can have you set up in now time at all and once you have outsourced your telephone network and PBX incoming call system you will discover a wealth of benefits. They offer all the latest conference call and next generation features including online control panels to mange you phone lines, extensions, tel numbers and so on. Local and regional telephone numbers to help you company integrate into different markets and communities; real time call reporting, call recording and a catalogue of professional voice artists to record your incoming telephone messages in whichever languages you desire. They have dedicated customer satisfaction agents to quickly deal with any issues that arise and ensure that your telephone network runs smoothly and to your satisfaction. You don’t even need to change your numbers or telephone provider in order to use Cloud Call.